Empower Your Business with AI-Powered Virtual Agents
Deliver 24/7 intelligent customer and employee support with Microsoft Power Virtual Agents. Automate repetitive inquiries, enhance user engagement, and boost operational efficiency—tailored for enterprises, mid-market businesses, and SMEs across industries. Unlock the power of conversational AI without coding, seamlessly integrated with Microsoft Power Platform and Azure.
Service Overview
Our Microsoft Power Virtual Agents services enable businesses to design, deploy, and scale AI-driven chatbots that resolve queries, streamline workflows, and improve customer satisfaction. With low-code development, robust integrations, and enterprise-grade security, we help you accelerate digital transformation through conversational AI.
- ✔ Reduce support costs by automating repetitive inquiries
- ✔ Deliver personalized, 24/7 customer and employee assistance
- ✔ Integrate bots seamlessly with Teams, Dynamics 365, and Power Platform
- ✔ Improve scalability and response time without adding headcount
We serve global clients in Manufacturing, Healthcare, Financial Services, FinTech, CleanTech, InsurTech, Retail & eCommerce, Travel & Hospitality, Software & Hi-Tech, EdTech, and LegalTech.
Our approach combines certified Microsoft Power Platform experts, industry-specific use cases, and a business-first mindset.
Detailed Service Offerings
Power Virtual Agents Bot Development
Build no-code, AI-powered bots to handle customer and employee queries. Easy-to-build conversational interfaces with guided workflows. Ideal for SMEs and enterprises looking to scale support.
Omnichannel Customer Support Automation
Integrate bots across web, mobile, social media, and Microsoft Teams. Ensure consistent user experiences across all platforms. Best for industries with high customer interaction needs.
Power Virtual Agents + Dynamics 365 Integration
Connect chatbots with Dynamics 365 for CRM, Sales, and Customer Service. Automates case creation, ticket updates, and knowledge base responses. Essential for service-intensive organizations.
AI-Powered Knowledge Base Automation
Leverage Azure Cognitive Services & AI to enhance bot intelligence. Provide contextual answers and proactive recommendations. Ideal for healthcare, legal, and financial sectors.
Internal Helpdesk Bots (IT & HR)
Deploy bots to automate IT support, HR inquiries, and employee onboarding. Reduces workload on internal teams while improving employee satisfaction. Perfect for mid-to-large enterprises.
Process Automation with Power Automate
Enable bots to trigger workflows and business processes. Automates approvals, notifications, and task creation. Useful for supply chain, finance, and operational efficiency.
Custom API & Third-Party Integrations
Extend chatbot capabilities by connecting to third-party applications. Enables deeper functionality for complex business needs. Best for industries with multi-system dependencies.
Advanced Analytics & Bot Optimization
Monitor usage, performance, and user satisfaction with built-in analytics. Improve conversation flows with real-world insights. Ideal for continuous improvement initiatives.
Why Choose Us
Microsoft-Certified Experts
Our consultants are certified in Power Platform and Azure, with extensive experience in deploying enterprise-grade bots.
Business-First AI Strategy
We align chatbot functionality with your core KPIs, ensuring measurable ROI and efficiency.
Industry-Specific Use Cases
From HIPAA-compliant healthcare bots to PCI-DSS financial assistants, we tailor solutions to meet your business and compliance needs.
Global Delivery Model
We provide 24/7 support with multilingual expertise and flexible engagement models across regions.
Proven Frameworks & Accelerators
Our pre-built templates and accelerators reduce deployment time by up to 40% while ensuring consistency and scalability.
Our Power Virtual Agents Process
Discovery & Use Case Identification
Bot Design & Conversation Flow
Development & Integration
User Training & Handover
Go-Live & Monitoring
Continuous Improvement
Industries Served
Manufacturing
Enable self-service support for suppliers, partners, and employees.
Healthcare
Provide HIPAA-compliant patient assistance and appointment scheduling.
Financial Services & FinTech
Automate account inquiries, loan status checks, and fraud alerts.
Retail & eCommerce
Enhance customer experience with real-time product and order assistance.
Software & Hi-Tech
Support developers and customers with AI-driven technical help.
LegalTech & EdTech
Deliver instant case research assistance or student learning support.
Ready to Automate Customer & Employee Engagement?
Let’s design a chatbot strategy that drives measurable outcomes and business value.
Contact Us📧 info@intellbridgetech.com | 📞 Contact Us Today